Quibblepay
In re Quibblepay Transaction Sequencing Litigation
Account holders allege Quibblepay deliberately reordered same-day debit transactions from largest to smallest so that a single low balance produced a cascade of 34 dollar overdraft fees. Internal product notes describe the practice as revenue-positive sequencing, tested against a control group during 2023.
| Defendant | Quibblepay |
|---|---|
| Court | U.S. District Court, District of Marrow Bay |
| Filed | 8 Apr 2025 |
| Claim Period | 1 March 2021 - 30 September 2025 |
| Claim Deadline | 15 Jan 2027 |
| Settlement Fund | $46,000,000 |
- Same-day transactions were posted largest-first, a sequence that maximizes how many times an account dips below zero.
- The app displayed a current balance without the pending reorder, so a customer could not predict the charges.
- Internal product notes tracked fee events per low-balance day as a growth metric for the overdraft line.
- Customers who opted out of overdraft protection were still charged, booked as a posted-item adjustment.
- You held a Quibblepay account between 1 March 2021 and 30 September 2025.
- Your account was charged two or more overdraft fees on a single day during that period.
- You did not already receive a refund for those fees through customer service.
Quibblepay is a consumer payments app used by about 11 million people to split bills, pay rent and move money between accounts. Its selling point is a no-fee checking layer built on top of two partner banks. The case concerns the order in which it posts debit transactions: larger transactions are posted before smaller ones, a sequence that can push a low balance into overdraft several times in one day.
I switched to a low-balance alert and still got hit, because the alert showed the balance before reordering. That was the moment I stopped believing the app was on my side.
Three 34 dollar fees in one morning, all because a rent payment cleared before a 4 dollar coffee. I called and was told the posting order is standard practice. It happened again two weeks later.
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